The Western Riverside County Regional Wastewater Authority (WRCRWA) Treatment Plant team is committed to tracking and measuring odors on a regular basis in an effort to better understand and minimize them.
WRCRWA receives an odor complaint from the call center, the call center assistant will ask the caller for information to attempt to identify the source. When an e-from is received, WRCRWA staff will investigate the odor complaint as soon as possible.Staff investigates by going to the area that is potentially affected and checking for possible odor causes. The WRCRWA team is sensitive to the community’s odor concerns and is committed to addressing odor complaints in a timely manner.
If you are experiencing odors, please immediately fill out the form below, so that the WRCRWA team has the best chance of identifying the odor and correcting it.
WRCRWA staff will investigate online submissions for odor concern and will post findings on the wrcrwa.org homepage within 24 hours (M-F) and 72 hours on weekends. Your submission will remain anonymous.
Daytime working hours (Monday to Friday, 7 a.m. – 4 p.m.) 951.789.5189
Off hours and weekends 24-HOUR HOTLINE Mention “WRCRWA ODOR” 951.789.5109